Broadband Service Providers Need to Invest in Home Wi-Fi Solutions or Run Risk of Customer Churn

But currently, the associated cost of these Wi-Fi mesh network systems could price some residential broadband users out of this market. A Wi-Fi mesh system with three access points could cost anywhere between $300 and $500.

But currently, the associated cost of these Wi-Fi mesh network systems could price some residential broadband users out of this market. A Wi-Fi mesh system with three access points could cost anywhere between $300 and $500. U.S. cable operator Midco, for instance, provides AirTies’ mesh network system to their residential broadband customers with up to four access points starting at $7.95 per month. Additional access points can be purchased for an extra two dollars each per month.

And though pure Wi-Fi mesh systems provide easier installation and management for consumers, a mixed wired backbone with multiple access points can provide more stable network. Pure Wi-Fi mesh systems and hybrid (wired backbone with multiple access points) networks are likely to coexist in the markets where in-home wired backbone is widely available.

A mesh network system, however, is not the only solution that can help service providers improve residential Wi-Fi experience. Residential Wi-Fi network management systems, such as ServAssure by ARRIS and the new, cloud-based, in-home Wi-Fi performance monitoring system Remote View by AirTies allow service providers to perform access point installation, network analysis, and troubleshooting remotely. This cuts costs for consumers by trimming the need for technician visits to their homes.

These findings are from ABI Research’s Service Provider Wi-Fi and Service Integration (https://www.abiresearch.com/market-research/product/1022987-service-provider-wifi-and-service-integrat/). This report is part of the company’s Smart Home (https://www.abiresearch.com/market-research/practice/connected-home/) and Video, OTT, AR & VR (https://www.abiresearch.com/market-research/practice/cloud-content-ott/) sectors, which include research, data, and analyst insights.

About ABI Research

ABI Research stands at the forefront of technology market research, providing business leaders with comprehensive research and consulting services to help them implement informed, transformative technology decisions. Founded more than 25 years ago, the company’s global team of senior and long-tenured analysts delivers deep market data forecasts, analyses, and teardown services. ABI Research is an industry pioneer, proactively uncovering ground-breaking business cycles and publishing research 18 to 36 months in advance of other organizations. For more information, visit www.abiresearch.com.

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